KRATOS STUDIOS Internet Services are not directed to children and children are not eligible to use the KRATOS STUDIOS Internet Services. Protecting the privacy of children is very important to us. We do not collect or maintain Personal Information from individuals we actually know are under 13 years of age, and no part of the KRATOS STUDIOS Internet Services is designed to attract individuals under 13 years of age. If we later learn that a user is under 13 years of age, we will take steps to remove that user's Personal Information from our databases and to prevent the user from utilizing the KRATOS STUDIOS Internet Services.
INFORMATION WE COLLECT FROM YOU AND HOW WE USE IT
We collect Personal Information when voluntarily submitted by you, either on our Website, through download of the App, or through information provided in-studio, at events, or in connection with other KRATOS STUDIOS interactions. We use this Personal Information to ensure a successful experience at a KRATOS STUDIOS studio, and to adhere to the Membership Terms and Conditions you agree to when completing a purchase on our website. To use certain features of the KRATOS STUDIOS Internet Services, we require you to create an Account by providing your name, phone number, email, a password, and when necessary, credit card information.
We also collect your Personal Information for security and monitoring purposes. When you sign-in and participate in a class, we collect and store your performance data on the KRATOS STUDIOS Internet Services. We may combine information that you provide in-studio, at events, or in connection with other KRATOS STUDIOS interactions with information stored on KRATOS STUDIOS Internet Services, and we may combine information with data that is publicly available and data from third parties. We also collect information about gift recipients provided by the giver. You can choose not to provide us with certain information, but this may limit the features of the KRATOS STUDIOS Internet Services that you are able to use.
As you use the App, we may collect location-based information from you through your mobile or other location-aware device. Certain features of the KRATOS STUDIOS Website and App are location-specific and can provide helpful information and allow you to access additional KRATOS STUDIOS Internet Services based on where you are. If you tell us where you are (i.e., by allowing your mobile device to send us your location), we may use that information to provide you with location-based information, allow you to check-in for classes or other services, and/or market to you based upon this location-based information. If you want to, you may disable location services on your mobile device, but we will not be able to provide those features. Please contact your carrier for more information.
We may create interfaces that allow you to connect with a social networking service ("SNS"), such as Facebook & Instagram through the KRATOS STUDIOS Internet Services. When authorized by you and after you have provided the relevant log-in information, the SNS provides us a token that allows the SNS to recognize us when we ask, on your behalf, for access to your Account information. For example, when you click "Connect" to grant us access to your Facebook account, we will import your name and other information from Facebook and, as you use the KRATOS STUDIOS Internet Services, we may periodically check for updates to such information. You can revoke our access to any SNS at any time by amending the appropriate settings from within your Account settings on the applicable SNS.
We will not collect Personal Information indiscriminately but will limit collection of Personal Information to that which is reasonable and necessary and is authorized by law.
We will use your Personal Information to administer your Account, process and fulfill transactions initiated by you (both online and in-studio), provide you with customer support, tailor the features and content of the KRATOS STUDIOS Internet Services and other KRATOS STUDIOS related content to you, and market our products and offers. We will also use your Personal Information to send updates, notices, announcements and additional information related to our product offerings. Finally, we will use your Personal Information to protect us and you from fraud or error, comply with legal and regulatory compliance, and verify your compliance with your obligations in our Terms of Service and Terms and Conditions.
KRATOS STUDIOS may also collect Anonymous Information from you during your use of the KRATOS STUDIOS Internet Services. This data is used to manage the Impulse Body Fitness Internet Services, track usage and improve the KRATOS STUDIOS Internet Services we offer. The type of Anonymous Information we collect includes:
• Pixel Tags. We may use pixel tags ("Pixel Tags") (also referred to as clear Gifs, Web beacons, or Web bugs). Pixel Tags are tiny graphic images with a unique identifier, similar in function to Cookies, that are used to track online movements of online users. In contrast to Cookies, which are stored on a user's computer hard drive, Pixel Tags are embedded invisibly in apps and web pages. Pixel Tags allow us to send e-mail messages and in-app advertisements in a format user(s) can read, and they tell us whether e-mails have been opened and in-app advertisements viewed to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Pixel Tags to our users' Personal Information.
• Collection of Anonymous Information for Marketing Purposes. Anonymous Information may be collected, analyzed, and/or provided to third-party companies to analyze to provide you with more relevant information about our product offerings. We may also record information about your usage, such as the time and frequency of your usage of the KRATOS STUDIOS Website. If you are logged in, we may associate that information with your Account.
We use the Anonymous Information we collect to analyze trends, administer and improve the KRATOS STUDIOS Internet Services, gather demographic information about our user base as a whole, and better tailor the KRATOS STUDIOS Internet Services (and those of third parties) and our product offerings to our users' and potential users' needs. We reserve the right to disclose Anonymous Information publicly without restriction.
HOW WE SHARE INFORMATION
We may transfer your information to KRATOS STUDIOS service providers to conduct our business. For example, they may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer features (e.g. music download, race registration, or workout routine).
We may also share Personal Information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
We may also share or transfer your Personal Information and Anonymous Information as a part of our business assets in a sale of all or part of KRATOS STUDIOS. If this should happen, notice will be provided by posting to our website or some other form of communication.
INFORMATION YOU CHOOSE TO SHARE WITH THIRD PARTIES
POLICIES REGARDING YOUR INFORMATION
• Changing or Deleting Your Personal Information. You may access, review, update, correct or delete the Personal Information in your Account by contacting us at firstname.lastname@example.org. Certain information is necessary in order for us to provide the KRATOS STUDIOS Internet Services; therefore, if you delete such necessary information you may not be able to use the KRATOS STUDIOS Internet Services. If you completely delete all of your Personal Information, then your Account may become deactivated. If your Account is deactivated, we may retain Personal Information that you have previously chosen to provide us. We may also retain an archived copy of your records as required by law or for legitimate business purposes. Please remember, however, if we have already disclosed some of your Personal Information to third parties, we cannot access that Personal Information any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. In addition, publicly available information will not be deleted from the KRATOS STUDIOS Internet Services.
• Closing an Account. Upon your request, we will close your Account. We may retain your Personal Information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law.
• Do Not Track. At this time, we do not have a system to respond to Do Not Track requests.
We apply a variety of security measures, including encryption and authentication tools, to help protect your information. We use secure servers when you place orders. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and is not stored in our databases. Nevertheless, we cannot 100% guarantee the security or confidentiality of the information you provide us.
USERS OUTSIDE OF THE UNITED STATES
KRATOS STUDIOS welcomes your questions and comments about security and privacy. Please direct any questions or comments to our Customer Service team by email to email@example.com by telephone at (978) 712-0745, or by postal mail to: KRATOS INC. 326 South Broadway Unit S, Salem NH 03079, Attention: Priva
LIABILITY WAIVER AND BUSINESS POLICIES
MEDICAL RECOMMENDATIONS AND DISCLAIMER
Members and participants should consult with their physician or have a physical examination before using any of KRATOS INC./KRATOS STUDIOS facilities or enrolling in any classes especially if:
1. You (the member/participant) are elderly, has a pacemaker or any metals in your body.
2. You (the member/participant) are pregnant.
3. You (the member/participant) have a prior injury.
4. You (the member/participant) have a history of heart disease, high blood pressure or other chronic illness.
5. You (the member/participant) is unaccustomed to physical exertion or have other physical limitations.
Members and Participants acknowledge that KRATOS INC./KRATOS STUDIOS makes no claim as to medical or fitness results that can/may/will be obtained through use of KRATOS INC./KRATOS STUDIOS facilities, equipment or services. KRATOS INC./KRATOS STUDIOS has neither suggested nor will suggest any medical treatment to members or participants. Only licensed professionals are qualified to give medical advice.
Members and Participants represent that:
1. There are no medical or physical conditions that would preclude their use of KRATOS INC./KRATOS STUDIOS facilities.
2. They have not been instructed by any physician not to use KRATOS INC./KRATOS STUDIOS facilities, equipment’s, services or similar equipment or services.
3. They are in good health and have no disabilities, impairments, injury, disease nor ailments preventing them from engaging in active or passive exercise which could cause increased risk of injury or adverse health consequences as a result of exercise.
Any strenuous athletic or physical activity involve certain risks. Members, Participants and their guests assume the risk of any and all accidents or injuries of any kind that may be sustained by or in connection with the use of KRATOS INC./KRATOS STUDIOS facilities and services. KRATOS INC./KRATOS STUDIOS cannot guarantee that any facility or equipment is free of risk. Members and participants agree to exercise care in the use of KRATOS INC./KRATOS STUDIOS, equipment and services to protect against accidents.
Members may cancel a class without penalty at least 8hrs before the scheduled class at KRATOS INC./KRATOS STUDIOS website under my account, through phone call or text. Each reservation not cancelled 8hrs prior to the start of the class will result in a no show which will count towards the member’s class credit usage.
Subject to the specific requirements of each state as described here in, Members may cancel their Month to Month memberships after the required commitment has been met by providing us with a written notice to firstname.lastname@example.org by notifying us through the “Contact Us” form on the KRATOS INC./KRATOS STUDIOS website ‘www.kratosstudios.com’. After providing such notice, member will be charged for one additional time, with membership terminating thirty (30) days after final payment date. Members who wish to cancel their membership should notify KRATOS INC./KRATOS STUDIOS before the billing date that corresponds to their final month of membership to avoid payment of unwanted dues.
PAYMENTS UNLESS OTHERWISE STATED BY KRATOS INC./KRATOS STUDIOS IN WRITING, MONTH TO MONTH MEMBERSHIP CHARGES WILL BEGIN AT THE TIME OF PURCHASE AND RECUR MONTHLY UNTIL CANCELLED BY THE MEMBER IN ACCORDANCE WITH OUR CANCELLATION POLICY STATED ABOVE. MEMBERSHIPS BEGIN AT THE TIME OF PURCHASE. Billing dates cannot be moved to a different day of the month. If payment does not process successfully, the membership will automatically become inactive until payment is made. Any lost time that results from payment processing failures will not be reimbursed or credited. Cancelling a membership before the end of the commitment period does not relieve Member of payment through the commitment period.
KRATOS INC./KRATOS STUDIOS reserves the right to increase its membership dues from time to time and will provide members with a written notice in advance of any increase and the opportunity to cancel their membership once the increase is made effective. Members who chose to continue their membership will be charged the increased dues in the next billing cycle after the increase has been implemented.
PAYMENT OBLIGATIONS OF MEMBERS AND PARTICIPANTS
Memberships and Credits are non-refundable. Members and participants shall not be relieved of the obligations to make payments agreed to and no deduction or re imbursement of any payment shall be made because of member’s failure to use KRATOS INC./KRATOS STUDIOS facilities. Participants will not be reimbursed or credited any unused credits in the period allotted for the class package purchased. KRATOS INC./KRATOS STUDIOS reserves the right to increase its memberships due or class/package/membership prices from time to time.
RETURNED PAYMENT PENALTY
Members and Participants will automatically be charged any bank fee imposed on KRATOS INC./KRATOS STUDIOS plus a processing fee of up to $40, for any returned payment due to closed accounts, insufficient funds or other reason. If this occurs, KRATOS INC./KRATOS STUDIOS retains the right to collect the current charge and past due balances in any month after the returned payment.
DISPUTED CHARGE PENALTY
In the event that a Member or Participant initiates acredit card dispute that is sub sequentially resolved in KRATOS INC./KRATOS STUDIOS favor, KRATOS INC./KRATOS STUDIOS shall have the right to charge the Member or Participant up to $50 per occurrence. Members and Participants who dispute a valid charge for a late cancellation or no-show will be subject to this $50 fee.
If no reservations are available for a particular class, members may join the waitlist upon purchase of a single class pass. As they become available, class reservations are offered by email or text to members on the waitlist on a first come first serve basis. If Member is offered and obtains reservation on the waitlist but fails to attend the class and does not adhere to the CANCELLATION POLICY above. The Class credit will expire and member will have to re purchase another full class or use remainder of class credits to reserve another spot.
TERMS AND CONDITIONS
KRATOS INC./KRATOS STUDIOS TERMS AND CONDITIONS FOR CLASSES AND MEMBERSHIPS
Welcome to KRATOS INC./KRATOS STUDIOS. These Terms and Conditions for classes, packages and memberships (the “Terms and Conditions”) are intended to supplement KRATOS INC./KRATOS STUDIOS terms and conditions of service (“Terms of Service”) and both constitute a binding, contractual agreement between you and KRATOS INC./KRATOS STUDIOS (“KRATOS INC./KRATOS STUDIOS”, “we “, “us”) regarding your purchase or use of any KRATOS INC./KRATOS STUDIOS Month to Month/Monthly Membership, Class/Session Credits/Packages or other services. A “Participant” is anyone who purchase a class credit or package from KRATOS INC./KRATOS STUDIOS and/or anyone who attends an KRATOS INC./KRATOS STUDIOS or who receives any other service provided by us. A “Member” is anyone who purchases or possesses a Membership or Monthly Pass from KRATOS INC./KRATOS STUDIOS. In these Terms and Conditions, “KRATOS INC./KRATOS STUDIOS” refers to either KRATOS INC./KRATOS STUDIOS or classes offered by KRATOS INC./KRATOS STUDIOS, as appropriate. These Terms and Conditions apply to Participants and Members. Every time you make a purchase from us or attend a class or receive any other service from KRATOS INC./KRATOS STUDIOS, you acknowledge and accept these Terms and Conditions. Our contact information is as follows KRATOS INC./KRATOS STUDIOS 326 S. Broadway Suite S, Salem, NH 03079. Telephone: 978-712-0745 Email:email@example.com Is registered with the State of New Hampshire as a Fitness and Health Company.
CLASSES AND PACKAGES
KRATOS INC./KRATOS STUDIOS offers various packages for KRATOS INC./KRATOS STUDIOS classes, ranging from one to multiple classes per package. Once a package is purchased, participants will receive a class credit in their account for each KRATOS INC./KRATOS STUDIOS class purchased in the package. “Credit” refers to any credit to take an KRATOS INC./KRATOS STUDIOS class, whether purchased or complementary. All Participants and Members must create an KRATOS INC./KRATOS STUDIOS account (“Account”) before taking a class. Please refer to the Terms of Service for more information on creating an Account. KRATOS INC./KRATOS STUDIOS packages could go from $22 for group classes to $51 for a personalized session, this prices will be varied based on (number of sessions paid in advance and/or type of service training (Group – Personal Training). All Classes will be an average duration of 30 minutes. All participants must arrive 10 minutes before class start to guarantee their space. We reserve the right to offer the reservation of any participant who has not arrived 10 minutes before class start to anyone on the waitlist who is present at the start of class (10 minutes before). For the safety and enjoyment of all Participants, a Participant may not enter the class if he or she is more than five (10) minutes late.